• Hands holding tablet with image of many singers performing on stage

Frequently Asked Questions

I can’t understand what they are saying/singing. How can I turn on Closed Captioning?

Hover over the video and click the white CC button on the button right corner of the screen.

What devices work with VocalEssence On Demand? 

VocalEssence videos can be accessed through the VocalEssence On Demand site and are streamed through a private Vimeo link or our YouTube channel. Anywhere you can play online videoscomputer, tablet, smartphone, or smart TVyou can watch VocalEssence performances. 

Can I watch performances on my television? 

Yes, there are many options to connect a computer to your television. Click here to learn more about connecting your computer to your television. 

My video and audio are not in sync. What should I do? 

It is probably an issue with the speed of your internet. Try opening and closing the video again to see if it fixes the problem.

Did we answer your question?

If not, please contact a VocalEssence staff member by emailing info@vocalessence.org or clicking the “Contact Us” button below.