VocalEssence

VocalEssence
  • Who We Are
    • About VocalEssence
    • Performing Ensembles
    • Staff
    • Collaborators
    • Board of Directors
      • VocalEssence ¡Cantaré! Advisory Council
      • VocalEssence WITNESS Advisory Council
    • Advancing Inclusion, Access, and Equity
  • What We Do
    • Why Sing?
    • Concerts and Events
    • Celebrating Black Excellence
    • Musical Moments with Philip Brunelle
    • Learning and Engagement Programs
    • Contests and Awards
    • Commissioning and Recording
    • Accessibility
  • Stories & Results
    • #vesotashareshope
    • COVID-19 Updates
    • GPS & Friends
    • Inclusion Access and Equity
    • Musical Moments
    • Performing Ensembles
    • Schools & Education
    • Take 5 with GPS
    • Together We Sing
  • Get Involved
    • Donate
      • Bridge to the Future Campaign
    • Engage a Choir
    • Sing with Us
    • Join the Board
    • Volunteer
    • Work at VocalEssence
  • Login
  • On Demand
  • Buy Tickets
  • Donate
Search
More...

How Can We Help You? Online Gala FAQ

July 20, 2020

Share

  • Facebook
  • Twitter
  • Pinterest
  • email

How do I watch?
Go to https://bit.ly/VEOnlineGala2020 and click “sign up” to register. Enter your personal information and click “I am not a robot.” Then click the green “sign up” button again. This is where you can watch, bid, and give.

To start watching the video, click the red and white play button. To chat, click join the chat and create a “nickname.” To bid or donate, scroll down and click the buttons at the bottom. Your video will still play when you click the icons.

How do I access the VIP after party?
For those who purchased a sponsor or VIP ticket, a separate link to the private after party will be sent via email. If you don’t see the email, please check your spam or other folder.

Why is my login for the VocalEssence Online Gala not working?
This could be a number of things. First, please note that every new user needs to register on this site. If you purchased a ticket to the gala online, that information does not transfer over to the site to watch the gala. If you did register for this site, but still cannot enter, consider clicking the “Forgot Your Password” link on the login screen.

I’m getting a message about browser cookies, what do I do?
Cookies are a browser setting, which can be managed in your settings or security/privacy. Try doing a web search for how to adjust those settings on your browser, or just try the site in a different browser, such as Chrome, Firefox, or Safari.

I’m getting an error saying something about “CAPTCHA,” what do I do?
Some browsers or tablets require you to choose some pictures after clicking the “I am not a robot” button to make sure our site stays secure. Follow the directions and click the correct photos. For example, it might ask you to click every photo with a vehicle in it. Follow the instructions and then click the submit or sign up button.

Can I watch the video on my TV?
Right now our video runs through any internet browser. Our partners at Best Buy shared this resource on how you might connect your computer to your television. https://cnet.co/2WoUKtK

How do I bid?
Once logged in and registered on the site, just click the Auction tag button to browse the auction. When you see something you want, you can place the next highest bid, or your maximum bid to have the site bid for you.

Watch Maria Jette’s virtual tour to see how: https://www.vocalessence.org/tour-the-vocalessence-online-gala-with-maria-jette/

You will have to enter a credit card to begin bidding, but your card will not be charged until you have completed check out (cards are processed the following day). You will also have the option to pay another way when you check out at the end of the evening. Note: If you do not go back and check out and have made small purchases, your card may be charged the following day.

How do I donate?
You can donate by clicking the gift box on the event site and adding in your donation. You will then need to check out at the end of the evening for your donation and any auction packages you won. Small purchases will be automatically charged the following day if you don’t check out.

Do I have to pay with a credit card?
Even though you are required to enter your credit card number into the site, you do not need to pay with your credit card. When you check out, you can click “Pay another way” to finish your check out. Checks can be mailed to VocalEssence, 1900 Nicollet Avenue, Minneapolis, MN 55403.

Are there credit card fees?
VocalEssence pays credit card fees on any credit card transaction. If you wish to avoid these fees, you can opt to mail a check or use a stock transfer for large amounts. Checks can be mailed to VocalEssence, 1900 Nicollet Avenue, Minneapolis, MN 55403. Please contact laura@vocalessence.org for stock transfer instructions.

What if I don’t have a cell phone number?
Auction Harmony asks for your cell phone number during registration because they would like to send you text messages about the event. If you do not have a cell phone, you can still include a landline number in that field. You won’t receive the text messages, but you will receive updates in your email.

I clicked “Make A Donation”, but I don’t see it on my credit card statement. What happened?

In order to complete your donation, you need to go to the Check Out area and complete your purchase.

I have an item in my cart that I want to delete, but it won’t let me. What should I do?
We are sorry that you are having this issue. In order to delete something from your cart, please call Katrina Wallmeyer: 651-214-2719.

VocalEssence Contact Information

Do you have a question that is not answered above? Feel free to contact a VocalEssence staff member in one of the ways listed below.

  • Type a question in the chat on the Online Gala page.
  • Email info@vocalessence.org
  • Call 612-547-1451
Posted in: Together We Sing

online gala

Click here to register and bid at the Online Gala.

contact us

Do you have a question that is not answered on this page? Feel free to contact a VocalEssence staff member in one of the ways listed below.

  • Type a question in the chat on the Online Gala page.
  • Email info@vocalessence.org
  • Call 612-547-1451

Recent Stories

  • Bridge to the Future Meets Goal March 24, 2023
  • VocalEssence Radio Special—Song of Joy: The Mendelssohns on YourClassical MPR March 24, 2023
  • VocalEssence Singers Of This Age Perform at WCCO Holiday Tree Lighting December 22, 2022
  • VocalEssence Holiday Programming 2022 December 15, 2022
  • Thank you for your support at the VocalEssence 2022 Gala! November 4, 2022

Musical Moments

  • #inspiration
  • 2020
  • Argentinan Composers
  • Australian Composers
  • Basque Composers
  • Black Composers
  • Bradley Greenwald
  • British Composers
  • Canadian Composers
  • choir
  • Clara Osowski
  • Composers from Minnesota
  • Composers of the 17th 18th and 19th Centuries
  • Composers of the Early-Mid 20th Century
  • Composers of the Late 20th-21st Century
  • composing
  • concerts
  • Czech Composers
  • Dan Dressen
  • Dutch Composers
  • Early-mid 20th Century
  • Eastern European Composers
  • French Composers
  • German and Austrian Composers
  • Hungarian Composers
  • Italian Composers
  • Late 20th-21st Century
  • Latin American Composers
  • Maria Jette
  • Mexican composers
  • planning
  • Portuguese Composers
  • repertoire
  • Russian Composers
  • Scandinavian Composers
  • Scottish Composers
  • South American Composers
  • Spanish Composers
  • Swiss Composers
  • United States Composers
  • Women Composers
  • About Us
    • About VocalEssence
    • Press Room
    • Annual Report
    • Financial Information
    • Staff
    • Board of Directors
    • VocalEssence COVID Protocols
  • Get Involved
    • Donate
    • Sing with Us
    • Volunteer
    • Work at VocalEssence
  • Connect
    • Email Sign Up
    • Contact Us/Location
    • Chorus Connection
    • VocalEssence Board Login
  • VocalEssence
  • 1900 Nicollet Avenue, Minneapolis, MN 55403
  • Phone: 612-547-1451
  • Fax: 612-547-1484
  • info@vocalessence.org
  • Facebook
  • Twitter
  • YouTube
  • Instagram
  • Privacy Policy

Copyright © 2023 VocalEssence. All rights reserved.

https://www.vocalessence.org/online-gala-faq

This website uses cookies for necessary functions and to enhance your browsing experience.

Accept & Continue